These Terms & Conditions ("Terms") govern your access to and use of the digital marketing and promotional services ("Services") offered by MotherPannel ("we", "us", "our") via our official website https://motherpannel.com ("Site"). By using or purchasing any of our Services, you agree to these Terms. If you do not agree to these Terms, please do not use our Services.

1. Definitions

  • Services: Digital marketing solutions such as Instagram followers, YouTube views, TikTok engagement, Facebook likes, and related promotional services.

  • User: Any individual, business, or entity using MotherPannel’s Services.

  • Platform: Third-party social media networks, including Instagram, YouTube, TikTok, Facebook, and others.

  • Content: All text, media, or data provided by you or generated through our Services.

2. Scope of Services

MotherPannel provides digital engagement for brand visibility and promotional purposes. Services may include automated, incentivized, or bot-generated engagements. Results can vary, and we do not guarantee real user interaction, conversions, or business outcomes.

3. Payment & Billing

  • All Services are prepaid. Users must deposit funds into their MotherPannel wallet before placing any order.

  • Wallet funds are non-withdrawable and non-refundable, except in cases of service failure as described below.

  • All prices exclude applicable taxes.

  • Orders may be canceled or held if your wallet balance is insufficient.

4. Disclaimer on Services

  • Engagements such as followers, likes, or views may not involve real users and are intended solely for promotional purposes.

  • We do not guarantee business growth, conversions, or long-term performance.

  • Using our Services may violate third-party platform policies, and you are fully responsible for any consequences, such as account suspensions or bans.

5. Legal Compliance & Data Protection

  • MotherPannel complies with applicable laws in India, including the Information Technology Act, 2000, and the Consumer Protection Act, 2019.

  • We collect only essential data necessary for service delivery. For details, please review our Privacy Policy.

  • Users have the right to report complaints regarding misuse or service deficiencies to the Central Consumer Protection Authority (CCPA).

6. Intellectual Property

  • All content, software, graphics, and other intellectual property on the Site are owned by MotherPannel or its licensors.

  • You are granted a limited, non-transferable license to access and use the Site for lawful purposes only.

Use of Third-Party Trademarks

  • Mentions of social media platforms such as Instagram, YouTube, TikTok, and Facebook are for reference purposes only.

  • MotherPannel does not claim ownership or affiliation with any platform.

  • All trademarks belong to their respective owners. We will honor takedown requests upon written notice at info@motherpannel.com.

7. User Conduct & Restrictions

Users must not:

  • Use the Services for unlawful purposes, including harassment, spamming, hate speech, or defamation.

  • Resell or redistribute Services without written consent.

  • Hack, exploit, or attempt to reverse-engineer our platform.

8. Indemnification

You agree to indemnify and hold MotherPannel, its team, and affiliates harmless from any legal claims, liabilities, or losses arising from your misuse of the Services or violation of these Terms.

9. Limitation of Liability

To the maximum extent allowed by law, MotherPannel will not be liable for:

  • Indirect, incidental, or consequential damages.

  • Penalties from social media platforms, including bans or suspensions.

  • Loss of data, revenue, or delays caused by technical issues.

  • All Services are provided “as is” without warranties.

10. Force Majeure

MotherPannel is not responsible for delays or failure to deliver Services due to events beyond our control, including natural disasters, technical failures, API changes by third-party platforms, government actions, or wars.

11. Governing Law & Dispute Resolution

  • Disputes will first be handled through arbitration in Kolkata under the Arbitration and Conciliation Act, 1996.

  • If unresolved within 60 days, disputes may be escalated to the courts of Kolkata.

12. Severability & Entire Agreement

If any provision is deemed invalid, the remaining provisions remain effective. These Terms, along with our Privacy Policy, form the complete agreement between you and MotherPannel.

13. Refund Policy

  • All sales are final.

  • Refunds or credits are issued only if we fail to deliver the ordered Services as per the Consumer Protection Act, 2019.

14. Changes to Terms

MotherPannel may revise these Terms at any time. Updates will be posted on https://motherpannel.com. Your continued use of the Site indicates acceptance of the revised Terms.

15. Contact Us

For support or inquiries, contact us at:

Email: info@motherpannel.com

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